Tips for upgrading your services, products and Backend system structures with Digital Transformation

Katrina Young
2 min readJun 28, 2021

Tips for upgrading your services, products and Backend system structures with Digital Transformation 🔄

đź’ˇHere are some tips below

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15 (3).png

How can founders use digital skills/technology tools to help them source new clients?

đź’ˇReviewing repetitive processes

đź’ˇLeading digital change requires managers to have a vision of how to transform their company for a digital world. So, where can you look?

đź’ˇWhat digital activities represent good opportunities for your business?

đź’ˇTransforming Operational Processes

đź’ˇProcess Digitisation

đź’ˇTransforming Customer Experience

💡Customer Understanding — promote their brands more effectively through digital media

đź’ˇReviewing the data and business analytics, metics

💡Understanding your Product Suite/Top-Line Growth and the customer’s digital journey through every step of the sales funnel

đź’ˇCustomer Touch Points

💡Review the website, — live chat, knowledge bases etc

đź’ˇHubs, customer onboarding,

đź’ˇTeam, worker and outsourcing technology enablement

đź’ˇPerformance and insights

đź’ˇStreamlining workflows and processes

đź’ˇTransforming Business Models

đź’ˇService and product opportunities

Need support streamlining your Online Digital Backend Systems?
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Katrina Young

Award-Winning Business Consultant | Digital | Marketing | Project Manager |Innovation| Tech|Business Solutions Architect /Robotics /Lead Gen Curator